HD Plex Direct Play stuttering: Hardware requirements: Samsung UHD TV (8/9 series) Home Theatre AMP 5.1 HDMI 1.4 cable (audio setup form TV to AMP via ARC) WIFI network but LAN is preferred Issue: When playing some HD content regardless of video bitrate the playback freezes and buffers frequently. You are using an out of date browser. I was told it was to do with the last firmaware update, it has caused issues with a lot of clients TV's and the UHD Video Pack. I'm hoping Samsung will release a software fix as I want to show the other half just how good this TV is in all it's UHD Glory. Same issue here file not supported with anything on the uhd drive. I'll try this suggestion if, as I suspect, there is still a problem with the new video pack. (Note: batch conversion is supported, so you can load more than one file to save time.) We get a message that the file we have selected is not supported. For anybody that owns a Samsung 4K TV and is wondering whether or not to purchase this accessory, wonder no more! You must log in or register to reply here. Step 3. is there a setting I haven't come across yet? Join the AVForums team live on Wednesdays at 7pm UK time. The following file formats are generally supported by … It's only available through Samsung (or in Best Buy, apparently, but not on their website). company number 03997482, registered in England and Wales. While I will be the first to admit that paying $300 plus for 5 Full length feature films and 3 docus is foolish, they do look amazing. For a better experience, please enable JavaScript in your browser before proceeding. In case of this potential and common issue, it's advised to choose your TV model from the "Samsung" tab. The blacks are black, the 3D is stunning and the 4K results from the pack are truly amazing. I guess they'll continue to get poor feedback and issue another revision. Same problem here with a 8500 - contacted Samsung who said return the UHD pack and make sure its plugged into the USB 3 port ! Unfortunately however I am also experiencing the UHD Video Pack problem 'selected file is not ... 4k stunning , only problem is that now netflix and amazon prime won't play . You can also click Add Video button to load your source files. Tech Radar, Trusted Reviews and Which all speak volumes for the HU7500 and they've got it just right. AVForums.com is owned and operated by M2N Limited, I am having to get my head round the Samsung Menus as I have been a Panasonic owner for over a decade so just a little entrenched in thier menu system. good to go. 1 Home Entertainment Tech Community & Resource. Oh I don't know. Sometimes, you may come cross the problem that Samsung doesn't recognize the video you want to play. Yeah it seems to be two different problems, I called samsung today and they said they'd been getting a lot of reports of the rebooting problem, and it's been escalated. company number 03997482, registered in England and Wales. Is there something we need to download from Comcast to allow us to view the content on the video pack? Hi all I've just tried again and hey the UHD Video Pack is now working but from USB2 It's been a long journey - had to return my first HU7500 with a picture fault but finally got there and can only say the picture is really amazing. • Some files can't be played. Now click the Profile icon to reveal output panel. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Play the Samsung UHD Content pack on my SHARP TV + Reply to Thread. That’s a question many of people are asking. It really is that simple. For a better experience, please enable JavaScript in your browser before proceeding. I have an old Sony VHs player and Dvd player /recorder combi which I wish to sue with my new Samsung UE40KU6400U - 40 Class - 6. Can't Samsung TVs play MP4 video? Hey, Misty. This nifty little unit is easy as can be to plug and play with ZERO problems at all. Any one know if the firmware update is coming soon? Most disappointed. Therefore, Samsung TV video playback issues are also ubiquitous on many forum sites such as the "Samsung TV won't play MP4" problem. You might need to agree to the permissions for the app - tap Accept to continue. Hi Vegas, just got back in from our works do so not had a chance to get the settings down for you or try the new firmware. If you have a 2013 UHD TV (SAMSUNG ONLY) you must get the one connect box first, to make this pack work. If anyone needs one of these I may sell mine. BAM! Just updated the TV to the new firmware - went to play a clip form the UHD video pack, and.............................. file not supported. and enjoy yourself. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Solved: I can stream uhd from other sources, internet speed is fine, but amazon only streams in 1080. Copyright © 2000-2021 M2N Limited E. & O.E. You are using an out of date browser. I have the same problem with my 65 in 9000. Half way through Infinity War, and the video glitched out, I lost audio, and then it stopped playing. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. The No. For DVD and Blu-ray, we can use DVD/Blu-ray Ripper to rip them into the video formats supported by Samsung UHD TV. Sony 55HX853, Sony STRD-H820, 7x KEF 2005.3 speakers with Kube 2 sub, Xbox 360 Star Wars edition, AVForums Movies Podcast: News of the World Review, Film & TV Show News & Reviews. Well, it’s hard to find the right codecs and install them accordingly. I am sure they will have this one licked within a few weeks. Step 3. Similarly, for the video that is not compatible with the UHD TV or cannot fit for the big TV screen, we can use a video converter tool like DVDFab Video Converter to convert the video to UHD TV compatible video. When I try to send from a MS Surface Pro to any of the HDMI ports, as I have regularly done to the old tv, the new tv finds the HDMI cable connected to the correct port but reports "no signal", even though the computer is … Just mailed them back making my dissatisfaction known, will update once I receive a response. Once you've done that, try playing the video again. hi just signed up as I was having the same problem on my 55 8500. Samsung Blu-ray Player is a good assistant to play Blu ray disc, but more and more users complain that they can’t play Blu ray disc on Samsung Blu-ray Player, or meet many other troubles. Does it auto upscale? Like MKV, AVI is also an video container that can be encoded in various ways and your Samsung TV just won’t be able to recognize all of them. What's new on Sky and NOW TV UK for March 2021, Focal introduces Clear Mg Professional headphone, AVForums Movies Podcast: 15th February 2021, What's new on Disney+ UK and Amazon Prime Video UK for March 2021. Samsung says that this UHD video pack needs to have internet access thru the tv. All boxed up. I have a similar problem but mine switches the tv off after trying to load a film after about 15secs. Introducing the CY-SUC10SH1 Video Pack, Samsung's exclusive storage device that comes preloaded with a variety of Hollywood movies and documentaries. Oi Oi. Better to remain silent and be thought a fool, than to speak and remove all doubt, Hi Vegas, used this link as a base line. • MP3 files with DRM that have been downloaded from a non-free site cannot be played in Full HD TVs. so when you think you're clicking on a UHD video, most likely you are clicking on the 1080p version and that's why it is not playing in UHD. Tap on the three dots to the right of the Google+ app, then tap Update or Install. Firmware upgrade available from Samsung's support page. I went to play Ready Player One, and it would not play in UHD. Any sign of those settings old bean? Mine won't work at all in USB 3 on my 8500, but works great connected to USB 2? Despite the relatively high cost, the UHD Video Pack presents a viable solution for getting 4K/UHD content into consumer's homes—even homes that have limited internet access. I'm getting sick of samsung now . Step 2. Same problem here on my new 8500, updated firmware to 1190 and also tried two UHD packs, both exhibit the same problem, Philips 52PFL-7404/ Panasonic BD60 / HT-SF1100 / SKY HD / Harmony 535 / XBOX360 / Wii, Just fired my 65" 8500, love everything except the fact the UHD Video Pack hard drive is seen on screen, even get cover art of the documentaries and movies but it just restarts the TV. iOS Andorid phones, tablets do not play 4K videos in 2160p, and you are not planning to update, you need to compress 4K video to 1080p 720p or lower resolution of smaller file size to solve the Ultra HD 4K video movie won't play problem. You must log in or register to reply here. I have a Samsung UE65H8200 with the Samsung uhd video pack ... Oh, BTW, my UHD video pack is doing the same - when I go to play the content of the video pack, it either turns the TV off or comes up with a message banner saying files not supported. I'm not convinced my 8500 is upscaling as it should. Email Product Support - Step1 : Tell us your issue | SAMSUNG UK, Samsung UE65HU8500 Reviewer's Recommended Best Settings | AVForums, 55 HU8500 Curved Smart 3D UHD 4K LED TV (UE55HU8500TXXU) | Support | SAMSUNG UK, A simple trick to play AVI XviD/DivX videos on Samsung TV without re-encoding, Help on audio delay after pausing HTPC HD AV files on Denon AVR. 1 Home Entertainment Tech Community & Resource. This nifty little unit is easy as can be to plug and play with ZERO problems at all. We have a new Samsung UHD TV and we received a UHD Video Pack with it. Play 4K UHD videos on Windows 10 with 5KPlayer for free. Same issue, sees all the content but just restarts the TV after 20 seconds attempting to load the content to play. When the conversion is done, you can share the output videos to Samsung TV (Samsung Smart TV, UHD TV, SUHD TV, LED TV, OLED TV, etc), mobile devices, projector, etc. What tweeks did you apply? Though Samsung Smart TV like OLED TVs, UHD TVs, Premium UHD TVs enables us to enjoy video files from USB port, it has video format limitation. I can’t play some video and audio files stored in my External SD card with my device. Go back to the Home screen, and tap on Play Store. Anybody else had same problem . Join the AVForums team live on Wednesdays at 7pm UK time. Go figure. Copyright © 2000-2021 M2N Limited E. & O.E. A simple trick to play AVI XviD/DivX videos on Samsung TV without re-encoding, Help on audio delay after pausing HTPC HD AV files on Denon AVR. hi misty , menu key .....then down to system .....then down to general .....then down to anti flicker and changed from 50hz to 60hz, hope that helps, Hi mancunian00, thanks for that, I will try later tonight. AVForums.com is owned and operated by M2N Limited, Oh, BTW, my UHD video pack is doing the same - when I go to play the content of the video pack, it either turns the TV off or comes up with a message banner saying files not supported. The No. 5KPayer was born as a free 4K video player that can handle highly compressed HEVC / H.264 video in MP4 and MKV without lag. Features and specifications are subject to change without prior notification I tried that and same problem. Took it back and they contacted Samsung who are aware of the issue. Hi, I just went through their 'Contact Support' portal. Just make sure to plug the unit into the HDD USB jack and select "UHD Video Pack" as your source on the SmartHub. Click on the "Click to change output format" area on the right and choose "Samsung", then select "UHD TV" or other specific models. How strange. Hi all I've just tried again and hey the UHD Video Pack is now working but from HDMI 2. Well, I've just downloaded the latest firmware off the Samsung site, V1200.4 Installed it via USB stick & still no joy with the UHD Video Pack. For anybody that owns a Samsung 4K TV and is wondering whether or not to purchase this accessory, wonder no more! Any word on the fix? I'll do the same to add some pressure. As Vegas mentioned in one of his earlier posts, Samsung have released a new update today but Vegas fond it didnt help at all but you might have more luck. It doesn’t matter whether 4K UHD content is 360 ° video in 4K movies, 4K DVD, 4K or 4K recording, the 5KPayer won’t fail when you try to play high resolution video. Well, I've just downloaded the latest firmware off the Samsung site, V1200.4 Installed it via USB stick & still no joy with the UHD Video Pack. Samsung UBD-K8500 4K/UHD Player Settings Tips/Troubleshooting (This article is from Nov. 2016, Later firmware may fix problems seen with early versions.I've seen many early reports of HDMI or handshake problems with this player, or 4K/UHD disc playback issues. So as the title asks how do you play M4V files on Samsung TV? Just fired my 65" 8500, love everything except the fact the UHD Video Pack hard drive is seen on screen, even get cover art of the documentaries and movies but it just restarts the TV. What's new on Sky and NOW TV UK for March 2021, Focal introduces Clear Mg Professional headphone, AVForums Movies Podcast: 15th February 2021, What's new on Disney+ UK and Amazon Prime Video UK for March 2021. It may not display this or other websites correctly. TV. : -. They don't make it easy to find UHD content, and every title that is UHD has a 1080p counterpart as a separate video.
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